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Our commitment to safe play

Gambling is entertainment. It works best when it is a conscious choice made within limits you are comfortable with, and it stops working the moment it begins to feel like an obligation, an escape or a way to recover money already lost. i7Bet takes this distinction seriously. As an operator licensed under ADM concession GAD 15200, we are legally required to provide responsible gambling tools and to make them genuinely accessible, not buried in a settings menu that nobody finds.

This page sets out the tools available in your account, the warning signs worth knowing, the steps to take if you need a break, and the organisations in Italy and internationally that offer free, confidential support. If you are reading this because you already have concerns about your own play or someone else's, you are in the right place. Take your time with it.

Warning signs: when gambling stops being fun

Problem gambling rarely announces itself clearly. It tends to develop gradually, and the same rationalisations that make it hard to spot in others make it hard to recognise in yourself. The following patterns are worth taking seriously if you notice them in your own behaviour, regardless of how infrequently or how modestly you think you gamble.

  • Spending money on gambling that was set aside for rent, bills, food or other essentials
  • Chasing losses — continuing to play in order to win back money already lost
  • Feeling restless, irritable or anxious when you are not gambling or when you try to stop
  • Hiding the amount of time or money you spend gambling from people close to you
  • Gambling as a way to cope with stress, anxiety, depression or boredom
  • Borrowing money, selling possessions or neglecting financial obligations because of gambling
  • Making repeated unsuccessful attempts to cut down or stop
  • Neglecting work, relationships or other responsibilities because of time spent gambling

Recognising one or more of these patterns does not mean you have a problem that cannot be addressed. It means you have information worth acting on. The tools below are a practical starting point, and the support organisations listed at the end of this page are there for anyone who wants to talk to someone, whether the situation feels serious or not.

Tools available in your i7Bet account

Every i7Bet account includes a set of responsible gambling controls accessible directly from the account dashboard. You do not need to contact support to activate them — they are designed to be used independently, at any time, without friction. Under ADM regulations, restrictions take effect immediately. Changes that loosen a limit go through a mandatory waiting period before they become active, giving you time to reconsider.

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Deposit Limits

Set a maximum amount you can deposit per day, week or month. Once the limit is reached, further deposits are blocked for the remainder of that period. Takes effect immediately when set.

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Loss Limits

Define the maximum net loss you are willing to accept within a set timeframe. When the threshold is hit, your session ends automatically for that period regardless of how the session was going.

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Session Time Limits

Cap the length of any single playing session. You receive a notification when time is up and the session closes, independent of your balance or any game in progress.

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Cooling-Off Period

Temporarily suspend access to your account for a chosen period — from 24 hours to several weeks. During a cooling-off, deposits are blocked and games are inaccessible.

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Self-Exclusion

Close your account for an extended period. Self-exclusion takes effect immediately. Reactivation follows a deliberate, slower process required by ADM regulations to prevent impulsive reversal.

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Reality Checks

Periodic in-session notifications showing time elapsed and current balance. A quiet prompt to stay aware without interrupting your session unless you choose to act on it.

If you want to set any of these controls and are having difficulty finding them in the account area, the i7Bet support team is available via live chat 24/7 in English. They will not question your reasons for wanting to set limits and will assist you directly. You can also contact support to request a self-exclusion rather than navigating the account settings yourself, if that is easier.

Blocking software and additional controls

Account-level tools work within i7Bet. If you want to restrict access to gambling sites more broadly — across all platforms, not just this one — third-party blocking software gives you that option. These tools operate at the device or browser level and can block entire categories of websites for a period you set in advance.

Tools commonly used for this purpose include Gamban, which blocks gambling sites across all devices registered to an account, and BetBlocker, a free service that allows you to block access to gambling websites for periods ranging from 24 hours to five years. Both are available internationally and work independently of the casino. Using them alongside an i7Bet self-exclusion provides a more complete barrier during a period when you want distance from gambling entirely.

If you share a device with others, particularly with children, standard parental control software provides an additional layer of protection against unintended access to gambling content. Most operating systems include built-in parental controls, and dedicated applications offer more granular filtering options.

Support organisations for players in Italy

The organisations below offer free, confidential support to anyone with concerns about gambling — whether for themselves or for someone they know. You do not need to be in crisis to reach out. Many people find it useful to speak with someone before a situation becomes serious, and all of the services listed operate without judgement.

Organisation Contact Notes
Telefono Verde Nazionale 800 558 822 Free national helpline run by Italy's Ministry of Health. Available every day, in Italian.
Gambling Therapy gamblingtherapy.org International support in multiple languages including English. Live chat, forum and self-help resources available online.
Gamblers Anonymous Italy giocatorianonimi.it Peer support groups across Italy and online meetings. Based on the established 12-step model.
SerD (Addiction Services) Via local ASL Free public treatment and counselling services for gambling disorder. Available through Italy's national health service.
BetBlocker betblocker.org Free blocking tool. Set duration from 24 hours to 5 years. Works across devices and browsers, independent of individual casinos.

For English-speaking players in Italy, Gambling Therapy is particularly accessible: the platform operates in English, offers live online chat with trained advisors and hosts a community forum where people share experiences and strategies for managing gambling behaviour. It is free and does not require registration to access the initial resources.

If you are at a point where you want to stop gambling and need help maintaining that decision, using multiple layers simultaneously is more effective than relying on a single measure: set an i7Bet self-exclusion, install BetBlocker on your devices, and reach out to one of the support services above. None of these steps is irreversible, and all of them can be taken today.

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